Veojam Help & Guidelines

Questions and answers about our website usage

General Questions

What system requirements are needed to watch videos on Veojam?
In order to watch videos on our site, make sure that you have access to the following system requirements:
  • - Browser with HTML5 video tag support
  • - Windows 2000 or higher with latest updates installed
  • - Mac OS X 10.3 or higher
  • - Firefox 1.1+, Internet Explorer 9.0+ or Safari 1.0+
  • - Broadband connection with 500+ Kbps
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How much does it cost to share videos on Veojam?
Basically it's free!
Just sign up, create an account and you're ready to watch videos or broadcast.
You can sign up here.
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Signin' Up

How do I join Veojam?
To become a member of Veojam, go to the Signup page, enter your email address, choose a username and password.
Click the Sign Up button. Confirm email you receive upon registration.
Alternatively you can register using your Facebook account. It's fast and doesn't require additional confirmation.
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How do I confirm my email address?
Confirming your email address is required to login Veojam.
Please follow the steps below to confirm your email:

- Once you've created your account on Sign Up page, we will send you a confirmation email to the address you provided.
- Click the confirmation link or copy it and paste in your browser's address bar.
- You'll be directed to a confirmation page and you can immediately begin exploring the site!

If you don't receive the confirmation email within a few minutes, be sure to check your spam folder to make sure it wasn't misfiled.
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I never received my confirmation email. What should I do?
If you signed up Veojam and you don't receive confirmation email as expected, check in your email client`s spam folder - some email providers are more aggressive than others about identifying spam.

If you still haven't received and can't find it in spam folder, use Send activation e-mail link.
This will send another confirmation email to your address.
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I have forgotten my username or password. What should I do now?
If you have forgotten your password and/or username, you can retrieve it here.
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I do not receive any email from Veojam.
Some email providers security system can be really restrictive and annoying. This especially concerns providers like Hotmail, Live, Outlook, MSN, Verizon. For this reason we can only suggest to use other email provider. For example we did not find issue with Gmail provider.
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Uploading a video to Veojam

How do I upload a video?
Make sure that your video is less than 20 minutes, smaller than 500 MB and in an acceptable format.
Then follow the steps below:

  • - Click Upload from the top menu of Veojam website.
  • - Enter information about your video, including Title, Description, Tags. Select appropriate Category.
  • - Determine if you want your video set to Public or Private.
  • - Click the Browse button to browse for the video file. Select the file you want to upload.
  • - Click the Upload button.

It can take from a couple of minutes to an hour for your video to upload to Veojam.
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What video file formats can I upload?
Veojam accepts a wide range of video file formats such as .WMV, .AVI, .MOV and .MPG transferred from most digital cameras, camcorders and mobile phones.
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How long does it take to process a video after it's been uploaded?
Processing time varies greatly depending on the format of your original video, file size and upload traffic
This could take anywhere from a few minutes or much longer. Make sure your video is under 20 minutes in length.
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How long does it take my video to appear on Veojam website?
Each uploaded video requires Veojam editor's review and acceptance.
You will have to wait for the Editor to approve your video, before watching it online.
Usuallly it should not take more than 24 hours to be aapproved if only video meets Veojam requirements.
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Tips to be aproved
Check some useful tips to make sure that uploaded video will be accepted to display.
  • - Upload only good quality video. We do not accept low resultion, poor picture or poor sound videos.
  • - Do not upload amateurish videos. Veojam is selection of only valuable content.
  • - nter rich description, related to uploaded video, do not overdose with keywords, especially with those not related to uploaded video.
  • - Do not focus on links only. We accept some useful links, but definetely links cannot be the only reason someone upload video.
  • - Do not forget to update your Profile. Upload avatar, write some useful about yourself or your band/company.
    We do not like empty profiles, we do not allow them to be indexed by search engines.
  • - When uploading a video (especially youtube one) - check what is your video description and tags.
  • We are not youtube, we cannot allow to spam keywords with dozens of not related words. This affects our search results, makes search pretty useless, may hurt our ranks.

We apologize for restrictiions some may not like. We do not have huge team to correct user's input, we must take care about Veojam website quality, about interesting and rich content.
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Watching videos

How do I watch a video?
Due to high level of spam bots and hacking attacks watching videos by non registered users must be limited.
To watch unlimited number of videos you need to singup and login Veojam.
It's completely free. Veojam treats your privacy seriously and does not abuse your profile or email in any way.
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Player requirements
Veojam use HTML5 player to play videos. Your browser must support HTML5 video tag and have javascript enabled.
Most of today modern browsers for desktop, mobile devices and tablets support HTML5 video tag. This includes Google Chrome, Microsoft Internet Explorer, Firefox, Opera and Apple Safari.
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Comments on video
Evryone is allowed to comment videos and news on Veojam. However only comments by registered and logged in users are published immediately. Comments sent by guests are first reviewed by Veojam staff. Only relevant, free of hate speach, profanity free comments will be published after review.
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